In the unlikely event that you experience problems with any of the products you have bought from us, please call our customer services team on 07014 219505

Returning your goods:

Package your goods safely and securely - use the original packaging if this is possible.

Use a reputable courier for larger goods, or recorded delivery for smaller items. We are unable to accept responsibilty for goods lost in transit on their way from you to us.

If your goods are large heavy items (eg bags & clubs) and are faulty, we can arrange for a replacement to be sent to you and have the original goods collected by our couriers at the same time at your expense. We call this a collection on delivery, or C.O.D*.

To speed up the returns process please keep your receipt, delivery note or proof of purchase in a safe place for the duration of your warranty.

Send to us at:

Golf Clearance Returns
Cow Pasture Farm
Gulpher Road
Felixstowe
Suffolk
IP11 9RD

Golf Clearance holds no liability (outside the normal warranty given by the manufacturer) with regard to the return of any wood, purchased by a consumer which currently conforms to R&A or USGA regulations but may not do so in the future due to changes to the rules set by the governing bodies of the game.

* Collection on delivery, or C.O.D's are only available to UK customers only.

We cannot accept returns on used merchandise, special offers, custom fit
golf clubs and personalised items.